Refund and Cancellation Policy

This policy outlines the terms and conditions regarding the cancellation and refund of services bought on our website. By engaging in any transaction with NISM, you agree to abide by the following terms:

1. No Cancellation Policy:

Once a service is bought on [Website URL], all transactions are considered final, and cancellation requests will not be entertained. We do not offer any cancellation options for services, and customers are advised to carefully review the course details, curriculum, and any other relevant information before making a purchase.

2. No Refund Policy:

We strictly adhere to a no-refund policy. Once a service is bought, no refunds will be issued for any reason, unless there is a case of multiple payments for the same product by the same registered user.

3. Course Information and Previews:

Customers are encouraged to thoroughly review all available information about a course, including descriptions, outlines, and any preview materials provided, before completing the purchase. This ensures that the course aligns with their expectations and learning objectives.

4. Technical Support:

In the event of technical issues preventing access to the purchased services, customers are advised to contact our technical support team promptly. We will make every reasonable effort to resolve technical problems and ensure access to the content. However, such technical issues do not qualify for a refund.

5. Exceptions:

Exceptions to this policy may be considered only in extraordinary circumstances and at the sole discretion of Institute of Bulls and Bears Management Pvt. Ltd. (IBBM). Any exception granted will be based on a case-by-case evaluation and will not set a precedent for future cases.

6. Contact Information:

For any questions or concerns regarding this policy or to seek assistance with technical issues, please contact our customer support team at support@mockexam.com.